Water damage in town

6/4/2019 (Permalink)

This was a water damage in town that SERVPRO Of NW Bakersfield was called out to perform emergency services. When technicians arrived The homeowner stated that the night before his wife woke up around 2:00 am. As she got out of bed she stepped on the carpet and felt it completely wet. While looking for the source he noticed that every room is affected and there is standing water throughout the home. Insured not knowing what to do or where to start he contacts The res-ponders and they informed him to shut off main water valve. After customer called around for help he had a carpet cleaning company extract the standing water, without knowing we perform water extraction and that its the first thing we do when there is standing water. The loss affected the entire home except kitchen and nook area. 4 bedrooms 2 hallways 2 bathrooms garage and living room were affected. We let homeowner know they are always welcome to call us and ask us any questions they need to know in case they ever have another emergency. Our customers were happy with our work and will keep us in mind!